The MPV Performance Survey is a survey that focuses solely on the revenue performance of veterinary practices. It collects information of major areas of income: Gross income, veterinary services, veterinary medications, merchandising and non-veterinary income.

This information is collated using the number of client attending the practice and veterinary hours worked. Once complete it means a practice manager can identify how their practice is performing on a gross revenue level, on a per client level, and on a per veterinary hours worked basis. This is a great survey for determining revenue KPI’s.

In veterinary practice we spend a significant part of our life looking after patients. Generally we do not know how our performance compares to the rest of the industry! The only way to find out how your practice is performing is by benchmarking your performance with the rest of the veterinary industry.

The purpose is to allow veterinary practices to collect a number of key statistics on revenue based items that are meaningful to the management of a practice. Once compiled, these performance statistics are benchmarked against other practices that are of similar profile groups. Participants will be able to clearly measure performance in revenue for the gross business, on a per client basis and per vet basis.

MPV Consulting has made this possible by:

1. Using only 12 basic key statistics to produce a clear and meaningful analysis of your practice performance.
2. Compares gross turnover, veterinary fees, merchandising fees.
3. Compares veterinarians, clients and growth rates.
4. Allows you to select which practice types you wish to be benchmarked against.
5. Delivers meaningful reports that are practical and easily read by practice managers.

Low cost, many benefits and total confidentiality!

Example 1

Example 2

Some of the benefits of participation are:

1. Gives a true and accurate measure of your practice performance
2. Encourages you as a practice manager to collect meaningful statistics
3. Shows how your veterinarians are performing per hour compared to others
4. Indicates your client performance compared to other practices
5. Identifies your growth rate in all areas in comparison to others
6. Identifies areas that may need improvement
7. Provides a major motivation for you to improve practice performance
8. Compares your practice performance to the veterinary industry as a whole

The beauty of a performance survey such as this is that there are many benefits on offer with no risk.

Your results will include:

1. A full report of your basic and extended results compared to the veterinary industry
2. A full report of your basic and extended results compared to your chosen profile groups
3. A full report on your growth rates for each statistic compared to the industry and profile groups

MPV Consulting will calculate your extended key performance indicators for you.

These will include:

1. Veterinarian performance per 38 hour week worked
• Total gross revenue per veterinarians
• Total veterinary fees generated per veterinarian
• Total merchandising sales per veterinarian
• Total non-veterinary revenue per veterinarian
• Total number of active clients per veterinarian
2. Statistics on a per client basis
• Total gross revenue per client
• Total veterinary fees generated per client
• Total merchandising sales per client
• Total non-veterinary revenue per client

Comparative statistics of owner veterinarians and employed veterinarians

MPV Consulting recognises that both the integrity of MPV Consulting and the ongoing participation of veterinary practices are totally dependant on the maintenance of strict rules about data confidentiality.

All surveys performed by MPV Consulting come with an assurance of confidentiality for individual clinic data. Individual clinic data will only be viewed by MPV Consulting staff or persons directly associated in the actual physical act of data collation for survey results. No information of any individual clinic will be supplied to any source other than the specified contact for each clinic. Should any survey involve sponsors or supporters, this will not, and will never, include any form of access to any individual clinic information without written permission of that clinic.